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Install the desktop app

The Katena Portal desktop app runs on the workstation at your rig. You need the desktop app to set up devices and run sessions. Katena Portal also opens in a web browser, but the browser version only shows the Store and Arena tabs, and action suites install and run in the desktop app only.

  1. Download the Katena Portal installer that Katena provides for your computer.
  2. Open the installer and follow the steps for your operating system.
  3. Open Katena Portal.

The app opens on a sign-in screen. You must sign in before you can use it.

  1. Click Sign in, or Create an account if you are new. (Create an account explains sign-up and email verification.)
  2. Your computer’s default browser opens the Katena sign-in page. The app button shows “Waiting for browser…”.
  3. Sign in in the browser.
  4. The browser tab tells you that you can close it, and the Katena Portal window comes back to the front, signed in. Your name and organization appear at the top right.

If you do not finish in the browser within about 5 minutes, the app stops waiting. Click Sign in again to start over.

If your sign-in screen shows Continue with Google, you can use that instead. It opens Google’s account chooser in your browser.

  • After you sign in once, the app keeps you signed in. It renews your session quietly in the background, so a long demo is not interrupted by a sign-in prompt.
  • Your sign-in is stored in your computer’s secure system keychain, not in a plain file.
  • Sign out (account menu at the top right) removes it from the keychain. The next person to use the workstation has to sign in with their own account.

On a shared workstation, sign out when you finish so that others do not act under your name and role.