Store and Library
The content you run on a robot comes as action suites. Each suite is built for a motion capture setup and a retargeting profile, for example PN Link with Upper Body Safe.
- The Store is where you browse suites and get them.
- The Library is what your organization owns. You pick a suite from the Library to start a session.
Suites belong to your organization, not to you personally. When anyone on your team gets or buys a suite, it appears in everyone’s Library.
Find a suite
Section titled “Find a suite”- Click the Store tab.
- Under Software, choose Motion Capture.
- Browse the cards, or type in Search the store… at the top right.
Each card shows the suite’s name, a short description, the motion capture setup it is for (top right of the card) and its retargeting profile.
Free, restricted and paid suites
Section titled “Free, restricted and paid suites”The button on each card tells you how to get that suite:
| Button | Type | What happens |
|---|---|---|
| Get | Free | The suite is added to your Library straight away. |
| Request access | Restricted | Your request is sent to Katena. The button shows that it is pending approval until Katena approves it. Then the suite appears in your Library. |
| Buy (with the price) | Paid | A checkout page opens in your browser. See below. |
| Play | Already in your Library | Opens the suite in the Library so you can set up a session. |
Under the button, In library means your organization already owns the suite.
Restricted suites are suites that need extra care to run safely, such as full-body teleoperation with walking, which needs a spotter. They are never free to claim and never sold; Katena approves each request.
Who can do what depends on your role. Technicians can get free suites and request restricted ones, but only owners, admins and members can buy. See Roles and permissions.
In the web version of Katena Portal, the button says Desktop app only. Suites install and run in the desktop app.
Buy a paid suite
Section titled “Buy a paid suite”- On the suite’s card, click Buy (the button shows the price).
- A secure checkout page opens in your browser. The card in the app changes to “Waiting for payment…”.
- Pay on the checkout page.
- The browser shows Payment received. Close the tab and return to Katena Portal.
- Within a few seconds the card changes to In library, and the suite appears in your Library.
You own the suite only once the payment is confirmed. Nothing is granted just by opening the checkout page.
If you close the checkout page without paying, the browser shows Payment cancelled: no charge was made.
If you already own a suite, you cannot buy it again.
If the payment takes a while
Section titled “If the payment takes a while”The app waits up to 10 minutes for the payment to be confirmed. If it is still not confirmed, the card says the payment is still pending and to refresh the library later. This is not a failure. If the payment goes through later, the suite appears in your Library the next time it refreshes, for example the next time you sign in.
If the payment fails
Section titled “If the payment fails”The card shows “Payment failed” and that you have not been charged. You can click Buy again to try once more.
Refunds
Section titled “Refunds”Refunds are handled by Katena. If a purchase is refunded, your organization no longer owns the suite and it is removed from your Library. This applies to partial refunds too.
A refunded or failed order is never reactivated. To own the suite again, buy it again.
Your Library
Section titled “Your Library”Click the Library tab to see your suites.
- The sidebar lists your installed suites, with a Search box and a Recent list of the suite and robot combinations you used last.
- Pick a suite to open it, then pick a robot and run the Setup Session wizard.
- If the sidebar is empty, it says “Nothing installed” and points you to the Store.
Hide a suite
Section titled “Hide a suite”In the sidebar, click the remove button next to a suite to hide it from your sidebar. This does not cancel your organization’s ownership. Getting the suite from the Store again brings it back.
Local copy on this PC
Section titled “Local copy on this PC”When a suite is open, the Local copy card lets you keep a verified copy of the suite on this workstation:
- Install locally downloads a verified copy. If the download fails, click Retry install.
- Update to v… appears when a newer version is available. The channel menu lets you choose stable, beta or nightly updates. Beta includes stable releases too.
- Verify re-checks every installed file. If it finds problems, Repair reinstalls a verified copy.
- Roll back switches to the previous version kept on this PC, with no download.
- Remove deletes the local copy. Your organization still owns the suite.